1. Introduction
AMB Focus (Amb-web) ("AMB Focus", "we", "us", or "our") operates an online educational platform and mobile application focused on AMC MCQ preparation and related learning services, including live and recorded classes, course materials, practice recalls, assessments, discussion groups, progress tracking, and customer support.
We respect your privacy and are committed to protecting personal information in accordance with applicable data protection laws. By accessing https://ambweb.org, creating an account, using the AMB Focus mobile app, or purchasing educational services, you acknowledge that you have read this Privacy Policy.
2. Information we collect
We collect information that you provide directly, that is generated through your use of the platform, and that we receive from trusted service providers.
2.1 Personal information
- Full name and display name
- Email address
- Mobile phone number (including country code)
- Account credentials (password stored in hashed form)
- Profile information and preferences (including theme settings)
- Program or course enrolment selections and support correspondence
- Payment-related identifiers and transaction status (we do not store full card numbers on our servers)
2.2 Educational & usage data
- Course progress, lecture views, and content access logs
- Assessment attempts, scores, and completion status where applicable
- Discussion messages, chat content, file attachments, and support tickets
- Notifications read state and in-app activity necessary to operate the service
2.3 Device & technical information
- Device type, operating system, and app version
- Browser type, IP address, and general network information
- Crash logs and diagnostic data to maintain stability and security
- Authentication tokens and session identifiers
2.4 Location data
We do not continuously track precise GPS location. We may infer approximate region from IP address or country code associated with your phone number for fraud prevention, content localisation, and payment routing. The mobile app does not require location permissions for core educational features.
3. How we use your information
| Purpose | Examples |
|---|---|
| Account management | Registration, login, password reset, profile, account deletion |
| Educational delivery | Course access, lectures, materials, assessments, certificates of progress |
| Payments | Processing enrolment fees via Razorpay, Stripe, or PayPal where enabled |
| Support | Responding to tickets, enrolment queries, and technical issues |
| Communications | Service announcements, class updates, and transactional emails |
| Security | Fraud prevention, abuse detection, and platform integrity |
| Analytics | Understanding feature usage to improve learning experience |
| Legal compliance | Records required by law, payment partners, or app store policies |
We do not sell your personal information. Marketing messages are sent only where permitted by law and in line with your preferences.
6. Payment processors
Razorpay — Used for payments in India and supported currencies. Razorpay processes payment data according to its own privacy policy and PCI-DSS standards. We receive transaction IDs, amounts, and payment status.
Stripe — Used for international card payments where enabled. Stripe handles card data directly; we do not store full card numbers on our servers.
PayPal — Where offered, PayPal processes payments under PayPal's terms and privacy policy. We receive confirmation of payment and payer contact details necessary for fulfilment.
Please review each processor's privacy documentation when you complete a payment.
7. Third-party services
- Google services — May include Google Sign-In or Google Play services on Android where integrated; governed by Google's policies.
- Firebase / Google Cloud — May be used for push notifications, crash reporting, or hosting on mobile where configured.
- Cloud storage — Course videos, PDFs, and user-uploaded support attachments may be stored with reputable cloud providers.
- Zoom or live-class tools — Live sessions may be hosted on third-party conferencing platforms; their policies apply to participation in those sessions.
8. Data security
We implement administrative, technical, and organisational measures including encrypted connections (HTTPS/TLS), access controls, hashed passwords, and restricted staff access. No method of transmission over the internet is 100% secure; we encourage strong passwords and prompt reporting of suspected unauthorised access.
9. Data retention
We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Educational records and payment records may be retained for statutory periods. Anonymised or aggregated data may be kept longer for analytics.
10. Your rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate information
- Request deletion or restriction of processing
- Object to certain processing or withdraw consent where applicable
- Data portability where technically feasible
- Lodge a complaint with a supervisory authority
To exercise these rights, contact drankushankush6@gmail.com. We may verify your identity before responding.
11. Children's privacy
Our services are intended for individuals preparing for professional medical examinations. Users must be at least 18 years of age (or the age of majority in their jurisdiction) to create an account. We do not knowingly collect personal information from children under 13. If you believe a child has provided data without consent, contact us and we will delete it promptly.
12. International data transfers
AMB Focus serves learners globally, including Australia-oriented AMC MCQ preparation. Your data may be processed in India and other countries where our service providers operate. We take steps to ensure appropriate safeguards for cross-border transfers consistent with applicable law.
13. Account deletion
You may request deletion of your account through the mobile app (Profile → Delete Account) or by emailing drankushankush6@gmail.com. Deletion may be subject to a cooling-off period and retention of certain records for legal, payment, or fraud-prevention purposes. Upon completion, access to courses, discussions, and personal data will be removed or anonymised except where retention is required by law.
14. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when revisions are published. Material changes may be notified via email or in-app notice. Continued use after changes constitutes acceptance of the updated policy.
15. Contact information
AMB Focus (Amb-web)
Email: drankushankush6@gmail.com
Phone: +91-9034932926
Website: https://ambweb.org
